Return Policy

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Satisfaction Guarantee

At Artgoodselegant, we are committed to providing you with fresh, beautiful floral arrangements. If you are not satisfied with your order, please contact us within 24 hours of delivery.

Damaged or Defective Items

If your floral arrangement arrives damaged or in unsatisfactory condition, please contact us immediately. We will arrange for a replacement or provide a full refund.

Wrong Item Delivered

If you receive an item different from what you ordered, please contact us right away. We will correct the error by delivering the correct item or providing a refund.

Refund Process

To request a refund, please contact us with your order number and a description of the issue. Refunds will be processed to the original payment method within 5-10 business days after approval.

Non-Refundable Items

The following items are not eligible for return or refund:

• Custom arrangements that were specifically designed per customer request
• Items that have been used or damaged by the customer
• Orders cancelled more than 48 hours after placement

Cancellation Policy

Orders may be cancelled within 24 hours of placement for a full refund. Cancellations made after 24 hours but before processing may be subject to a cancellation fee.

Contact for Returns

To initiate a return or refund, please contact us at:

Email: help@artgoodselegant.world

Phone: +16023170156

Address: 200 W Brooks St, Gilbert, AZ 85233, United States

Please include your order number and reason for return when contacting us.

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